Delivery Time:
Our delivery time nationwide is 3-5 working days or earlier, after the order has been confirmed. The delivery time of all orders is subject to change depending on weather and public safety conditions.

Tracking the Order:
Once the order is dispatched & out for delivery, customers will receive a text message with the details of the tracking number and courier company that is processing their order. Customers can track their order after the 24 hours of the order has been dispatched by entering their tracking number in courier’s portal. Riders are advised to contact customers at the time of delivery, so customers are required to be available on the contact number they have provided in shipping details.

Shipping Charges:

Karachi Delivery charges Rs. 100/-

Out of Karachi orders Rs. 250/-

Free delivery on order value of Rs.3000 and above for Karachi city only.  

SUPPORT

If you do have questions about shipping, please reach out to us by email at support@lurella.pk

Or by phone, Monday through Saturday 9am - 6pm at +92300-8450303